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- If that doesn't work you can Go to control panel- device manager- search for your razer device which might be under controllers or under unidentified usb device. Right click and click uninstall. If that doesnt work right click - uninstall and click remove drivers also. Then restart your computer, open razer synapse, connect your device.
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12 Solutions to Fix
Maximize your unfair advantage with Razer Synapse 3, the unified hardware configuration tool that takes your Razer device to the next level. Get access to advanced options and granular control as you rebind buttons, assign macros, personalize device lighting and more. Hello, I just got Blade 15 and I wanted to get reactive effect similarly as I had on my previous laptop. I want to have my keyboard keys light up as I click them but reactive in synapse 3 lights up the whole keyboard and I don't know how to change it to light up ONLY a specific key that I click not the whole thing.
Why isn't Razer Synapse opening on my PC? Here are 12 solutions to detect and fix your issues.
by Helen | Jun 18, 2020
Since its release, 'Razer Synapse won’t open' issue has lasted for years. If you’re a gamer and fans of Razer, then having no access to Razer Synapse could be frustrating for you. It is frustrating because after having the mentioned issue, you won’t be able to use a mouse and keyboard connected to your PC, and your game won’t work. Therefore, we jump in to help you with a set of Razer Synapse Problems and their solutions as well.
What Is Razer Synapse?
Razer Synapse is a unified configuration software released by Razer designed to configure and customize Razer hardware series (RGB lighting, keyboard macros, mouse DPI, etc.). Officially, Synapse allows its users to rebind controls or assign macros to any of their Razer peripherals and automatically saves all its users’ settings on cloud. Thus, when its users working with new Razer peripherals, they can apply their special device settings from the cloud savings without personalizing them one by one.
Why Is Razer Synapse Not Opening?
There are many possible reasons for Razer Synapse not working, simply software breaks down, driver outdated, unstable USB connection, surround module interference, antivirus software interception, device compatibility problem, and so on. And, one person’s Synapse was unavailable may due to one or more causes.
Razer Synapse Will Not Open - How to Fix?
As for different causes, the solution is unlike. The following content will sort the solutions into three groups.
Way 1. Relaunch Razer Synapse
If this is the first time you failed to start Synapse or you feel like you don’t pay your attention when opening it (maybe your clicks miss the icon), you can relaunch the software and run it as administrator.
Razer Synapse Not Loading
Way 2. Check USB Connection of Razer Peripherals
Go to check the USB cables of Razer mouse, keyboard, etc. to see whether they are connected firmly or not. If not, just fix them or replace new ones to solve Razer Synapse not opening issue.
Way 3. Upgrade/Reinstall Razer Device Drivers
Check whether your drivers of Razer hardware devices are up to date or not. If it is not, just upgrade it.
If that doesn’t work, maybe you need a fresh installation of those drivers. Reinstallation will also bring you the latest version of device drivers.
Step 1. Right-click “This PC” (for Windows 10) or “My Computer” (in Windows 7/8) and choose “Manage” to open the “Computer Management” window.
Step 2. In the Computer Management window, click “Device Manager” in the left menu.
Step 3. Find and uninstall all Razer devices’ drivers. Just right-click on the driver and select “Uninstall device”. (Yes, here choose “Uninstall device”.)
Step 4. Disconnect all Razer devices form your computer by pulling out their USB cables.
Step 5. A few minutes later, restart your PC and plug all those devices in again. And, Windows will auto-install the drivers of the devices.
Way 4. Reinstall Razer Synapse
Move to the Apps & features a part in Windows Settings, find and uninstall Razer Synapse. Then, go to the Razer Synapse official page, download and install the newest version Razer Synapse 3.
Notes:
1. Make sure to completely delete all Synapse related folders [C:Program Files (×86)Razer ] and data [C:ProgramDataRazer directories]. And, those files are hidden in default, you should first unhide them before deleting.
2. Do not install the Razer Surround Module after Synapse’s reinstallation.
Or, you should go back to the old version of the software to deal with Razer Synapse not opening. Some users mentioned that Razer Synapse 2 is more stable than version 3. Besides, Synapse 2.0 supports MAC OS except for Windows while Synapse 3.0 can’t.
Way 5. Disable/Remove Razer Surround Module
If you take a fresh installation of Razer Synapse described in Way 4, you are suggested not to install the surround module. After Synapse reinstallation, log into your Razer account and let Synapse connect to the Internet.
Wait without any operation until Synapse shows the above screen. Then, you’ll get 2 notifications when clicking on the top-left email account: Razer Surround and Synapse Update. Click “Razer Surround” and select “Cancel”. Then, you can update Synapse if there is an available update version. Finally, restart the computer from Razer pop up notification.
If you already have Razer surround module installed, just uninstall it from Apps and Features in Windows settings.
Way 6. End Razer Processes for fixing Razer Synapse not Opening
For Razer Synapse 3.0 not opening, some users fixed it by closing Razer processes before launching it.
Step 1. Right-click the Taskbar and pick “Task Manager”.
Step 2. Click on one Razer process and click “End task” on the bottom left corner. Then, close other Razer processes in the same way. You can only close them one by one.
Step 3. Finally, run Synapse with administrator authority.
Way 7. Check Synapse’s Compatibility with System
Usually, this method can solve Razer Synapse not opening problem in Windows 7 or Windows 8.
In Win 8, go to “Synapse Properties”, select the “Compatibility” tab, and run the software with Windows 8 operating system.
For Windows 7, the operations are similar. Yet, you have to run synapse with admin and without any antivirus service running on.
Way 8. Create New Synapse Account
Razer Synapse 3 Chroma Apps Not Working
Another way to solve Razer Synapse not starting issued is to create a new account to log in. this is a temporary solution found by a synapse user. He himself confirmed that after a period of time’s use of the new account, the program will not apply again. Therefore, you should create another new account. He reminds that after you set up your account, make sure to export everything to a file. Then if you have the problem again later, all you have to do is create another new account and import the file and you're ready to go.
Way 9. Install the Newest Microsoft .NET Framework
NET framework is a necessary system configuration for Razer Synapse. If there is no NET framework, Synapse isn’t functional. Still, an outdated framework may also result in Synapse not applying. All in all, get the very latest version of NET Framework (currently 4.8) is the final solution.
Way 10. Turn off Windows Defender or Third-party Antivirus Firewall
These security programs may regard Razer Synapse as spyware and freeze it. Thus, it may get Synapse work again by disabling the antivirus software.
For your own third-party security applications, just temporarily stop it by yourself to fix Razer Synapse Won't Open issue. The next will show the guide to turn off Windows Defender.
Step 1. Type “control panel” in the bottom left search column and open Control Panel in the search results.
Step2. Scroll down to find and open the Windows Defender Firewall window.
![Razer Synapse 3 Chroma Not Working Razer Synapse 3 Chroma Not Working](/uploads/1/1/8/5/118503889/306328761.jpg)
Step 3. Click “Turn Windows Defender Firewall on or off” in the left menu.
Step 4. Choose “Turn off Windows Defender Firewall” in both private and public network settings. Then, click “OK”.
Note: Remember to turn on Windows Defender Firewall after successfully launched Razer Synapse.
Way 11. Update Computer Operating System
There is also a chance that an old system version is not compatible with Razer Synapse. So, update your OS might also solve Razer Synapse not opening the problem.
Step 1. Open computer settings.
Step 2. Select “Update & Security”.
Step 3. In the Update & Security Settings window, check for system updates; download and install the update if there is any.
Way 12. Take a Clean Boot
Carry out a clean boot to explore execution problems within a booting procedure, like mistake messages and programming clashes. Then, solve these problems may fix Razer Synapse access unavailable issue.
The Bottom Line
If none of the above work in your situation, you can try to contact the Razer support team. Though not a few people complained that its useless to rely on the support team; they are not that technical and won’t finally solve the problem, you can try your luck if there’s no other solution you can think about. Or, just keep searching in Google for further solutions. Good luck!
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(view more), The Razer Blade 15 returns with a fresh coat of Quartz. Razer Synapse 3 is in beta and doesn't support all Razer-branded devices. We apologize for any inconvenience and appreciate your understanding during this critical time. Press question mark to learn the rest of the keyboard shortcuts. Now my keyboard is alright, but my Kraken 7.1 Chroma aren't detected by Razer Synapse. (view more), Untethered, unchained, unleashed. Today I reinstalled Razer Synapse, because I had a problem with custom lighting menu on my keyboard. Does anyone see a problem with this? 3. I have uninstalled and reinstall the Synapse software and it detects my razer naga chroma & Blackwidow chroma v2 but not the headset. We’re also dropping all-new Quartz and Mercury colorways of our best-sellers like the Razer Viper Ultimate and Razer Hammerhead True Wireless. Thread Status: Not open for further replies. My synapse 3.0 only detects my black widow chroma but not my Mamba TE mouse, really annoying! Upon installation all of my razer devises except my Man O'War headset were detected by synapse 3. Tweet. Thank you for contacting Razer Tech Support. My name is and I will be assisting you with your case involving the Razer Synapse 2.0.
(view more), The definitive esports gaming headset - unleashed. If both the above methods don’t work, it probably means the correct mic is not selected as the current mic device on your computer. Mark your calendars for October 10th and join us for our inaugural RazerCon 2020 - a full day celebration For Gamers. I recently installed synapse 3 as I am looking to marry some philip hues into my setup. Developed in collaboration with top esports pros. Upon installation all of my razer devises except my Man O'War headset were detected by synapse 3. My razer synapse 3.0 beta program is only detecting my firefly cloth, even though I have a man of war, blackwidow chroma, and deathadder. According to your compatibility list, it should be working. We encourage you to review the relevant amended policies at. Any … Press J to jump to the feed. Some Razer services have been impacted due to the unique circumstances COVID-19 has created.
Anyone … Any ideas? Pancakee New Member. Lade dir unten die Anwendung herunter und registriere dich mit deinem Aktivierungscode, um dir einen echten Gaming-Vorteil zu sichern. New comments cannot be posted and votes cannot be cast. (You must log in or sign up to reply here.
My razer synapse 3.0 beta program is only detecting my firefly cloth, even though I have a man of war, blackwidow chroma, and deathadder. (view more). Tags: razer kraken 7.1 v2; razer synapse 2.0; Thread Status: Not open for further replies. (view more), The definitive esports gaming headset - unleashed. Archived. The Razer BlackWidow V3 Pro has arrived. The Razer BlackWidow V3 Pro has arrived. (view more), Elevate your cloud-gaming experience with our award-winning universal gaming controller, designed to bring console-level control to your mobile games. is that going to change?
:). The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Copyright © 2020 Razer Inc. All rights reserved. :). User account menu.
- check this link and download fresh 2.0 version: Is there any reason you don't just run both versions of Synapse at once? If your Razer device isn't supported, download the legacy Razer Synapse 2 desktop software.
Razer synapse 2.0 not detecting my razer kraken 7.1 v2 Discussion in 'General Discussion' started by Pancakee, Jun 4, 2020. In regards to your issue where Synapse 2.0 is not detecting your mouse, can I know if your mouse working fine as a basic plug and play device? Posted by 2 years ago. So uninstall 3 completely with revo unistaller, then install 2. Mark your calendars for October 10th and join us for our inaugural RazerCon 2020 - a full day celebration For Gamers. By continuing to access the Razer sites; using Razer services or by closing this dialog, you agree to our amended policies. By Gamers. Tweet. Looks like you're using new Reddit on an old browser.
(view more), The Razer Blade 15 returns with a fresh coat of Quartz. Both the Razer ManO'War and the Razer Blackwidow Chroma are supported by Synapse 2 only. We apologize for any inconvenience and appreciate your understanding during this critical time. With Apple Arcade, you can enjoy 100+ ad-free games, all in one place, with no in-app purchases.
If Windows 10 recognizes your Razer mouse or keyboard, but these don't show up in Razer Synapse, the devices may not be compatible with the Synapse version installed on your PC. I'm hoping this changes in the future because the entire point of buying a keyboard that essentially lasts forever is to not having to keep buying new ones, crappy Synapse 2 software or no. We encourage you to review the relevant amended policies at. If you want to tweak some of their settings, you may need to download the Razer Synapse version 2. bladefrost New Member. I have a Razer Black Widow Chroma (RZ03-0122) and I don't see it anywhere in the Synapse 3 Dashboard.
Razer Synapse 3 Chroma Studio
Edit: NVM, I see now, my specific keyboard isn't compatible. Or do we have to buy new keyboards for better software support? By the way, here's the compatibility list of Razer Synapse 2 and Razer Synapse 3 for your reference. Or should we expect that someday SOON (TM) we will be allowed to use 3.0 for all the devices we have? ), How to link your Razer ID to Razer Insider. There are no audio problems or mic problems, but I can't acces the audio, mic and lighting menu (I've got the newest version of Razer Synapse) By Gamers. Synapse 2.0 Not Detecting Devices after Synapse 3.0 Discussion in ' ... after I uninstalled it I just get a greyed out box on the installer and the install button is gray plus synapse 2 will not display my firefly or headset stand. Discussion in 'Razer Synapse' started by Beesain, Dec 4, 2017. (view more). Copyright © 2020 Razer Inc. All rights reserved. Discussion in 'Razer Synapse' started by CorpusZero, Sep 15, 2018. Zu deinem Razer Headset bekommst du eine 7.1 Surround Sound-Software für überlegenen positionsabhängigen Klang und ein lebensechtes Gaming-Erlebnis. Razer Synapse 3.0 Not detecting devices. We’re also dropping all-new Quartz and Mercury colorways of our best-sellers like the Razer Viper Ultimate and Razer Hammerhead True Wireless. ), How to link your Razer ID to Razer Insider. By continuing to access the Razer sites; using Razer services or by closing this dialog, you agree to our amended policies. I have the same issue. Support. Razer is the world leader in high-performance gaming hardware, software, and systems. I expect nothing from this company anymore. ??? Caeaden New Member. Have a nice day! Press question mark to learn the rest of the keyboard shortcuts.
Close. So, if I mix devices from the past 2 years, some work on 2.0 only and others work on 3.0 only. (view more), Elevate your cloud-gaming experience with our award-winning universal gaming controller, designed to bring console-level control to your mobile games. Log in sign up. If there are multiple mics available, the operating system might select another mic as the default. Solution 3: Checking if correct Mic is active. Some Razer services have been impacted due to the unique circumstances COVID-19 has created. With Apple Arcade, you can enjoy 100+ ad-free games, all in one place, with no in-app purchases. Synapse 2 should work with firefly as well.
Developed in collaboration with top esports pros. I am having the above issue since a recent windows 10 update. If you have further concerns, do let us know by sending us a PM. Or is this a corporate ploy to get people to upgrade? because synapse 2 download redirect to synapse 3. I managed to make it work, you need to go to device manager then select a different driver for my Blackwidow Chroma v2, the 2016 driver version, there are two drivers who appeared by the way - 2017 & 2016. Dern747, Dec 13, 2017 #5 Like Share. Any possible solutions will help! BlizzardBlueworldcool620 likes this. 3. Made by redditors, for redditors, to discuss RΛZΞR products. (view more), Untethered, unchained, unleashed.
I had this headset for a couple years and out of a lot of attemts i have been able to connect it only once about 2 years ago. https://support.microsoft.com/en-us...lock-programs-from-being-installed-or-removed, (You must log in or sign up to reply here. Razer Synapse not detecting Kraken Pro headset Discussion in 'Razer Synapse' started by caeaden, Jul 16, 2017.
Razer Synapse 3 Chroma Not Working Key
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